Our Guarantees
Jake's Guarantees Everything We Do!
"At Jake's Heating, Air and Plumbing, we’ve built a reputation for value-focused service performed with integrity and quality. We are so confident in the skill and knowledge or our technicians and plumbers, and the processes we have in place that we cover every repair, service and installation we complete with our rock-solid Money Back Guarantee!"
– Jake & Kelly Adams
No-Hassle, Repair/Service Money-Back Guarantee
If your system stops working or experiences problems within one year of a completed service, we’ll come back during regular business hours to address the problem for FREE. If we can’t fix it to your satisfaction, we’ll give you your money back.
No Questions Asked Installation/Replacement Money-Back Guarantee
If, for any reason, you are dissatisfied with your new HVAC, Water Heater, or Water Treatment system we installed and we are unable to rectify it, we will remove the system and refund 100% of your original investment at any time during the first year. This is our unwavering commitment to your satisfaction - PERIOD!*
*Jake's Heating, Air and Plumbing recycles old systems. The original system will not be available to be returned or reinstalled.
We Pledge To Abide by The 5 P’s
For more than two decades, Jake's Heating, Air and Plumbing has been more than a typical HVAC and plumbing service provider. We’ve proudly called Greenfield IN home, building lasting relationships as our community has grown and evolved.
What sets us apart? We live by our “5 P’s.” It’s more than a slogan, it’s the standard we bring to every job. Here’s how that commitment benefits you:
Process-Oriented
We treat every job the same. This allows us to provide custom-fit heating, plumbing, and AC solutions for every home in New Castle.
Positivity in Action
Our Greenfield HVAC and plumbing experts approach every job with a smile and healthy dose of optimism. We look to provide you with the same.
Professionalism
We’re clear in our communication and won’t teach kids new words. No one likes sticker shock; that’s why we also provide all costs upfront.
Productivity
We don’t take shortcuts that waste time, and we don’t stay stuck in the past. Regular training and effective solutions are our goal.
Proactivity
A key part of being the best HVAC and plumbing company in Greenfield is anticipating your needs. That’s why we send appointment reminders and recommend early repairs.
With free replacement estimates and industry-leading guarantees in Greenfield IN and New Castle IN, we make finding the right heating, cooling, and plumbing solutions more affordable and reliable than ever before. When your heating, cooling, or plumbing puts on the brakes - CALL JAKE’S!
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★★★★★10/10CindyHe came here to put a new ac unit in my house. He was very friendly and professional. They seem to be very hard workers. I was happy with them. 10/10
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★★★★★Very Knowledgeable and FriendlyJackI have had very good luck with Jake's. They have been very attentive and effective for my HVAC/AC System and responsive to my needs. Chris the plumber is very knowledgeable and friendly as well as informative on any issue I have had. I am on my second year with the maintenance plan and no issues so far. I would recommend giving them a try!
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★★★★★Courteous & PleasantAnnaWill & Brenden were very efficiently & explained everything they were doing/going to do. They were careful re the front door to not let my cats get out. They cleaned under the old toilet & water heater &!did not leave anything for me to clean after them. They were courteous & pleasant. I can think of nothing to suggest any improvement.
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★★★★★Terrific JobRondaAustin and Nolan did a terrific job. Very courteous and hard-working. Explained everything fully and clearly. Showed us before and after photos of our ducts. Big improvement. Thanks guys!
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★★★★★Great Customer ServiceSabrinaDevin was great today which is my standard experience with all employees, this is probably my 12th time calling Jakes for both HVAC and plumbing issues and they do the job well at a reasonable price and have great customer service. I strongly recommend joining their membership program. It has easily saved me $1000 in the 9 years I have owned my house.