Our Guarantees
Jake's Guarantees Everything We Do!
"At Jake's Heating, Air and Plumbing, we’ve built a reputation for value-focused service performed with integrity and quality. We are so confident in the skill and knowledge or our technicians and plumbers, and the processes we have in place that we cover every repair, service and installation we complete with our rock-solid Money Back Guarantee!"
– Jake & Kelly Adams
No-Hassle, Repair/Service Money-Back Guarantee
If your system stops working or experiences problems within one year of a completed service, we’ll come back during regular business hours to address the problem for FREE. If we can’t fix it to your satisfaction, we’ll give you your money back.
No Questions Asked Installation/Replacement Money-Back Guarantee
If, for any reason, you are dissatisfied with your new HVAC, Water Heater, or Water Treatment system we installed and we are unable to rectify it, we will remove the system and refund 100% of your original investment at any time during the first year. This is our unwavering commitment to your satisfaction - PERIOD!*
*Jake's Heating, Air and Plumbing recycles old systems. The original system will not be available to be returned or reinstalled.
We Pledge To Abide by The 5 P’s
For more than two decades, Jake's Heating, Air and Plumbing has been more than a typical HVAC and plumbing service provider. We’ve proudly called Greenfield IN home, building lasting relationships as our community has grown and evolved.
What sets us apart? We live by our “5 P’s.” It’s more than a slogan, it’s the standard we bring to every job. Here’s how that commitment benefits you:
Process-Oriented
We treat every job the same. This allows us to provide custom-fit heating, plumbing, and AC solutions for every home in New Castle.
Positivity in Action
Our Greenfield HVAC and plumbing experts approach every job with a smile and healthy dose of optimism. We look to provide you with the same.
Professionalism
We’re clear in our communication and won’t teach kids new words. No one likes sticker shock; that’s why we also provide all costs upfront.
Productivity
We don’t take shortcuts that waste time, and we don’t stay stuck in the past. Regular training and effective solutions are our goal.
Proactivity
A key part of being the best HVAC and plumbing company in Greenfield is anticipating your needs. That’s why we send appointment reminders and recommend early repairs.
With free replacement estimates and industry-leading guarantees in Greenfield IN and New Castle IN, we make finding the right heating, cooling, and plumbing solutions more affordable and reliable than ever before. When your heating, cooling, or plumbing puts on the brakes - CALL JAKE’S!
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★★★★★She is Exceptional!BudWe are Jake's VIP members (every six months HVAC service) and Kaitlyn treats like VIPs. She gets customer service and bends over backwards to assist. She is exceptional! Personable, professional, knowledgeable, efficient, effective. Do not hesitate to work with Jake's and Kaitlyn!
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★★★★★Much AppreciatedDeniseWas happy to get the dryer vent cleaned out much appreciated. Daniel did great job and explained what he was doing and answered any questions that I had asked. Thanks
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★★★★★Would Definitely RecommendPaulHad a great experience with Jake's! John came out to give us an estimate on a new A/C unit and was very knowledgable and explained things very thoroughly. Drew and James did a great job with the install and everything looks and runs great. They also made sure nothing got tracked into the house as they worked. Would definitely recommend and will be returning to this company in the future.
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★★★★★Thank You, Great Service!KamChris came out today( was on time) super professional and kind!!! Very informative, gave me lots of options to replace my water heater. I would highly recommend him!!! Thank you, great service!
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★★★★★Very FriendlyCameronDid a great job, very friendly and he explained some setting on my thermostat that I had never looked at