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Keeping Henry County’s Heat Pumps Running Since 2006

Reliable Heat Pump Services in Greenfield

The weather in our part of Indiana can be intense, and that means you need a good heating and cooling system. Without a reliable heat pump, winters in Greenfield could leave you dealing with frozen kitchen pipes or a thermostat that won’t climb above 50 degrees. During the summer, you end up tossing and turning through sticky, humid nights.

A heat pump is a smart investment for year-round comfort, but it needs to be installed correctly and maintained regularly. If your system is installed poorly or not cared for, it won’t just work less efficiently; it will drive up your energy bills.

That’s where Jake's Heating, Air and Plumbing can help. Our team is part of this community, and we’ve earned our reputation by serving Greenfield, New Palestine, and New Castle customers with dedication throughout the years. We’ve helped your neighbors save on utility bills, stay warm during cold spells, and keep cool during the hottest days, all without the worry of whether their system would keep working.

We never cut corners. Every heat pump we install meets manufacturer guidelines, local codes, and our own high standards. Our technicians are trained to keep up with the latest industry practices, so you can trust that your Greenfield heat pump installation or repair is in expert hands.

If you need a new heat pump, a heat pump repair, or just want an annual tune-up, Jake's is the company Greenfield trusts. We offer free, no-pressure quotes and flexible financing options, because comfort should always be within reach.

Heat pump acting up? Don't sweat it or freeze up with indecision. Jake's delivers fast, dependable heat pump service right here in Greenfield. Call (765) 345-9329 for a free quote!
Photo of an exterior heat pump unit in Greenfield

Signs Your Greenfield Heat Pump Needs Service

Your heat pump might be giving out warning signs before breaking down. The problem is, most homeowners don't know how to spot the signs of a malfunction. In Greenfield, fast-changing seasons can make small problems worse. If you spot any of these signs, it’s a good idea to schedule Greenfield heat pump diagnostics.

  • System Blowing Cool Air in Heating Mode: If your heat pump is set to heat but only blows cool air, there could be a problem with the refrigerant or the reversing valve. On cold Indiana mornings, this can make your home uncomfortable fast.
  • Weak Airflow from Vents: If you are dealing with a Greenfield heat pump not cooling the way it should, it could mean your filters are clogged, the coils are dirty, or there’s a problem with the blower motor. When this happens, your system has to work harder and use more energy.
  • Ice Buildup on the Outdoor Unit: A little frost on your outdoor unit is normal, but thick or lasting ice in your New Castle home is not. This could mean there’s a problem with airflow or refrigerant. If you ignore it, it can damage parts inside your system over time.
  • Loud Grinding, Rattling, or Buzzing Sounds: Heat pumps are usually quiet. If you hear grinding or buzzing, it might mean some parts are loose or there’s an electrical problem. None of these sounds should be ignored.
  • Constant Running Without Reaching the Right Temperature: If your heat pump keeps running but never gets your home in New Palestine to the right temperature, something isn’t working right. It might be low on refrigerant, the thermostat could be off, or some parts may be getting old. Running all the time wears out your system and raises your energy bills.
  • Sudden Spike in Energy Bills: If your power bills have gone up without an explanation, your system may be working overtime to compensate for a problem it can't fix on its own. Since heating and air conditioning account for approximately 54 percent of a typical home’s annual electrical consumption, even small inefficiencies can noticeably increase your bills.

Noticing any of these signs? Don't wait! The longer a heat pump issue goes unaddressed, the more it tends to cost. So, request a quote today for seasonal heat pump service in Greenfield or New Castle and get your heat pump to function properly.

Complete Heat Pump Services in Greenfield

Whether you need a brand-new system, emergency repairs, or routine tune-ups, Jake's has you covered from the first phone call to the final walkthrough.

Heat Pump Installation

Installing a heat pump in a home in New Palestine that doesn’t already have one? We’ll help you choose the right unit for your space and budget, then handle the installation with precision and care. Once everything is set up, we’ll walk you through how it works so you feel confident using your new system.

Schedule an Installation

Heat Pump Repair

Heat pump not heating or cooling? Is it making strange noises? Our New Castle heat pump repair technicians diagnose it fast and fix it right. We stock common parts, so most repairs are completed in a single visit with no waiting for callbacks.

Get Your Heat Pump Fixed

Maintenance and Tune-Ups

A properly maintained heat pump lasts longer, runs more efficiently, and is less likely to break down on the coldest or hottest day of the year in New Palestine. Our heat pump maintenance is comprehensive and covers every important component.

Book a Maintenance Visit

Heat Pump System Replacement

When heat pump repairs no longer make financial sense, we help you choose a modern, energy-efficient replacement that fits your budget with financing options and promotional offers to make it even easier.

Upgrade or Convert Your Heat Pump

Heat Pump Conversion

Thinking about switching from an older furnace or AC system to a modern heat pump? Our team handles heat pump conversion in New Castle and New Palestine, recommending the right system for your home and completing the installation efficiently. Financing is available to make the transition easy.

Convert to a Heat Pump

Mini-Split Heat Pumps

Need comfort in a garage, sunroom, addition, or older home without ductwork? Ductless mini-splits are a cost-effective, flexible solution. Our ductless heat pump service in New Castle handles installation from start to finish.

Install a Ductless Mini-Split

Why Greenfield Homeowners Choose Us

We're not just another HVAC company serving Greenfield, New Castle, and New Palestine. We're a local team that built our reputation the old-fashioned way: by doing good work for good people, one home at a time.

20-Plus Years Serving Greenfield
With more than two decades serving homeowners across Greenfield and the surrounding Henry County area, we’ve worked on everything from historic homes near downtown to newer builds. We understand how Indiana’s humid summers and freezing winters impact HVAC performance. Whether it’s keeping systems running through July heatwaves or preventing breakdowns during January cold snaps, our local, hands-on experience shows up in every service call.
Same Day Service on Most Calls
If your heat pump stops working during a cold snap or a summer heat wave, you can't wait for days. We move quickly and show up when we say we will. Whenever possible, we work to give you same-day service.
Satisfaction Guaranteed
Jake's stands behind its work after the job is done. If there’s a problem with a repair or service within the first year, our heat pump technicians will return to address it. If they’re still not able to make things right, we’ll refund your money. We also back new installations and replacements with a full one-year satisfaction guarantee.
We follow our 5 P’s on every job: Positive, Professional, Proactive, Productive, and Process. This keeps our work consistent and reliable. Our team trains regularly. We do not cut corners. We show up ready to do the job right.

We're not a franchise. Jake's is locally owned and operated in New Palestine and the rest of Henry County. As a local company with strong community ties, your satisfaction is our most important goal.

Like the sound of our guarantees and experience? Call (765) 345-9329 to have one of our New Palestine HVAC experts give you a free quote.
Cartoon photo of Jake's founders Jake and Kelli

Our Process: Simple, Transparent, and Done Right

We keep things clear and stress-free, from your first call to the final walkthrough. This is what to expect when you work with Jake's:

  1. You Call, We Gather the Right Details: Begin by calling us or filling out our easy online form. We will ask specific questions about your system’s age, make, model, and the issues you are experiencing. This allows us to arrive at your home in New Palestine prepared with the necessary tools, diagnostic equipment, and common components.
  2. On-Site Diagnostics and Finding the Root Cause: Our local heat pump technician from Greenfield or New Palestine arrives on time and inspects your system thoroughly, no guessing, no assumptions. We trace the problem to its actual source, explain what we found in plain language, and give you clear options.
  3. Transparent Quote and Your Decision: Before starting any work, we provide a clear, itemized quote that details parts, labor, and any required permits. Each line item is explained, and nothing is added without your explicit approval.
  4. Installation or Repairs: Once you've given the go-ahead, we get to work. Every installation and repair is completed cleanly and correctly. We treat your home in Greenfield or in New Palestine with respect and work efficiently. We don't leave until the job is done right and your system is running the way it should.
  5. Final Performance and System Walkthrough: After completing the work, we perform a full performance check and document the final system readings. We review everything with you and leave you with a clear picture of your system's current performance. If you're on our VIP Maintenance Club plan, we will schedule your next Greenfield heat pump cleaning and tune-up service before we leave.

Everyone in Greenfield Deserves a Comfortable Home.

Our Heat Pump Experts Make That Happen.

Don’t wait until your Greenfield system fails completely. Whether your heat pump needs a repair, a seasonal tune-up, or to be fully replaced, Jake's gives you a clear path forward without the guesswork.

Jake's built its reputation on doing things the right way as a family-owned company serving the area since 2006. Every job in Greenfield is guided by our 5 P’s: Positive, Professional, Proactive, Productive, and Process. Our team trains consistently, communicates clearly, and focuses on solutions that actually make sense.

When you call us, you’re working with a Better Business Bureau-rated company that stays involved in the community. We support local schools and run programs that give back to the neighborhoods we serve. This local connection shows in the way we treat you like a neighbor, not a number.

Call us today for a free, no-pressure quote and see how our affordable residential heat pump service can help you maintain comfort year-round.

Frequently Asked Questions

Does a heat pump work in Indiana winters?

Yes, and this is one of the most common questions we get from Greenfield homeowners. In Indiana, temperatures often dip well below freezing.
Modern heat pumps are designed to work well in cold climates, not just mild ones. Many of today’s systems run efficiently even when it’s well below freezing. For those really tough Indiana cold snaps, most systems have a backup heating element that turns on automatically to keep your home warm, no matter how cold it gets. We’ll make sure the system we recommend is right for our climate.

What Is a Heat Pump?

A heat pump is a system that heats and cools your home using electricity. It does not create heat in the same way a furnace does. Instead, it moves heat from one place to another.
In cooling mode, it pulls heat out of your home and sends it outside. In heating mode, it pulls heat from the outdoor air and brings it inside. This works even in cold weather, though efficiency can drop in very low temperatures.

How long does a heat pump last in New Palestine?

A well-installed, properly maintained heat pump usually lasts 10 to 15 years. The key is regular maintenance. Homeowners who skip annual tune-ups often see their systems fail sooner and pay more for repairs. Regular maintenance in Greenfield keeps your system running efficiently, catches small problems before they become big ones, and helps your equipment last much longer. It’s the best thing you can do to protect your investment.

What's the difference between a heat pump and a traditional HVAC system?

A traditional setup uses two separate systems: a furnace to heat your home in winter and an air conditioner to cool it in summer. A heat pump does both jobs with one unit. Instead of burning fuel to create heat, it moves heat from one place to another, which is generally much more energy efficient. You have fewer systems to maintain, lower operating costs, and a smaller environmental footprint, all with one piece of equipment.

Should I repair or replace my heat pump in New Castle?

If your heat pump is new and the issue is minor, a repair is often the most cost-effective choice. Regular maintenance can extend its life and improve efficiency. If your unit is older, requires frequent repairs, or struggles to heat or cool your home in New Castle efficiently, replacement may be the better option. Jake's technicians will evaluate your system and provide honest recommendations based on age, condition, and your home’s needs.

Do you service ductless heat pumps in New Palestine?

Yes. Jake's cares for both traditional and ductless heat pump systems in the New Palestine area. This includes routine maintenance, repairs, and new installations for homes or areas without existing ductwork.

How much does heat pump installation cost in Greenfield?

The honest answer is that it depends. System size, your home's square footage, the condition of your ductwork, and the brand and efficiency rating you choose all affect the final price. The best way to get an accurate figure is a free in-home estimate. There’s no charge and no obligation. We'll assess your home, explain your options, and give you a clear quote before you decide anything. Call us at (765) 345-9329, and we'll get you scheduled.

Do you offer financing?

Yes. Jake's has flexible financing options, so you don’t have to pay the full cost of a new system or major repair all at once. We’ll go over your options during your free estimate. Financing means you don’t have to wait to get comfortable.

My heat pump is running, but not heating or cooling well. What should I do?

Start with the basics: check that your air filter isn’t dirty or clogged, and make sure your thermostat is set correctly. If the system still isn’t working well after that, it’s time to call a professional. A heat pump that’s running but not working right is often at the start of a problem that will get worse and more expensive if left alone. Call Jake's and we’ll diagnose it quickly, explain what’s going on, and give you your options.

What brands of heat pumps do you service in New Castle?

As true New Castle HVAC experts, we are familiar with many different brands of heat pumps. Though the design may be different, the major components are often similar. Below are just a few manufacturers whose equipment we're familiar with: Lennox, Trane, Bryant, Carrier, Rheem, Ruud, Goodman, American Standard, and Coleman.
Even if you don't see your unit's label on that list, give us a call anyway. It's likely our HVAC experts will be able to diagnose and repair it.