Your Best Choice for Furnace, Air Conditioning, and Plumbing Repair in Indianapolis, IN (14)

The service man, and the two people I talked to on the phone, were all very nice, and friendly. The service man was knowledgeable, and explained the problem and what it would take to correct it. Had to wait a few days for the part, but it is an old furnace. Since it was through our homeowners insurance, the price was great.

Service estimate

Maintenance

He did great!

Was very satisfied

My heater has not been working so I called my home warranty people and they sent out someone from Jakes. When the gentleman arrived, I explained what Williams Comfort Air had found when they came to service my heater shortly after I moved in. I even called Williams comfort air because I could not find the paperwork they had given to me. The gentleman looked at my furnace and said he could not find anything wrong and it seemed to be working just fine. The heater ran fine for one day and stopped heating. The furnace kicks on like it's about to heat the house, but it doesn't. I'm disappointed in the service. The gentleman was very friendly and explained a lot about cost of a new furnace and possible out of pocket expenses regardless of my home warranty, but the issue has not been fixed.

Excellent and not disappointed

Rick was really professional, friendly and knowledgeable when he visited my office. He worked quickly and quietly. Good dude.

We have had Jake's Heating, Cooling and Plumbing service our house for 3 1/2 years and they continue to deliver great service. The technicians are courteous and respectful of our questions and our home. They are like family!

Quick service

Kind and attentive service

Technician was on time, professional, and knowledgeable.

arrived on time, neat apperance, explained possible future problems

Morgan was very polite, professional, and knowledgeable. I will be using Jakes again because of Morgan's outstanding service.

Had several things for Jakes to look at today. Josh came out to takes look. He is great! Fixed what he could and is a patient teacher as well- explained how to operate things I wasn't aware of.

Satisfied Customer

I was dreading having a new air handling unit installed, but Robert and Tyler made it painless. Also, Patty (in the office), was very understanding and was a tremendous help in helping me get this project completed. Thanks to all. Susan H.

Had gotten a few quotes to have a blower motor repaired. 2 gave me a cost of half of what a new furnace would be. Jake's cost made it a no brainer to fix rather then replace the unit. It has been completed and is working great again.

I want to thanks Jake's Heating Air &a Plumbing, for coming out quickly and giving me options for my repairs! Josh and Patty was amazing to deal with. Definitely will use Jake's for future repairs and recommend to family! Thanks

I want to let you guys know that Josh was the best technician I've felt with in years. The hole team of jakes was very helpful and I will defined use them for future needs. Thanks Team Jakes

Rick came on time and did the repair quickly. Professional service

Very nice technician but said my air conditioner was fixed and it isn't. Stills doing same thing.

great service

Good

Robert was a great tech, he diagnosed the problem quickly and told us exactly what the cost of repairs would cost. He fixed everything in a timely manner and was extremely courteous and respectful. He is an asset to your company.

The serviceman, Rick was very knowledgeable, courteous and thorough. He and the company worked with my schedule and completed work in a very timely manner.

The technician, Rick, came into my home and jumped right in the task at hand. Effective troubleshooting leads to more efficient and timely repair. He took the time to explain what he was doing and recommended the best possible options, not just the more expensive option.

he explained everything to me so I could understand it

Great service guy. Explained things well.

Don't was great...made me feel comfortable right away, walked me through everything, and gave clear next steps.

The Service Technician was prompt, on time, extremely helpful and knowledgeable.

We called Tuesday morning, they called us back shortly, and were able to schedule a visit in the same day! Thanks to their fast service, we did not have to be without AC for very long on such a hot stretch of summer. The technician was friendly and took the time to explain every step he took and answered my many questions.

Average

Great

tim

Good service!

Customer service from dispatch and technicians is great. Keep up the good work. It is a pleasure to do business with Jakes.

We were without air conditioning for a week. Jakes came out the day after I called them, fixed the problem within 30 minutes, and they were very helpful with all the questions I had.

The technician was very informative and a nice person

Donnie fixed our tub leak, showed my husband the old part and discussed what happened to the specific part over a period of time.

Great service

Jake's gave us great service from the first visit through the final install. Patty put in a lot of extra effort working with our home warranty company to get our A/C up and running during this very hot and muggy stretch of summer.

Great!

Great service

Technician Rick was there on time (actually early), found our A/C problem, happened to have the part needed on his truck and was in and out in less than an hour. A good end to 90+ degree day.

Had a few issues getting service today but got that resolved and repair was done quickly.

Jake had to work through a warranty company that lost my parent. They were great by find the part and schedule my appoint asap!

Jakes technician came out over the weekend to perform service to my unit even though they don't work on the weekends. There was great communication involved on when he would arrive and how long the service would take to install. I am very satisfied with the care and compassion the technician provided to me.

I was contacted in a very timely manner and the technician did an inspection of my unit. He was able to diagnose the issue and provide great options to resolve the issue.

Great customer service